Goldcar Phone Numbers and Emails

Customer Service:

  • +3 381 136 0937
    24hr. Roadside Assistance (France)
  • +30 211 411 4552
    24hr. Roadside Assistance (Greece)
  • +39 068 997 0585
    24hr. Roadside Assistance (Italy)
  • +35 122 145 0472
    24hr. Roadside Assistance (Portugal)
  • +3 491 834 0353
    24hr. Roadside Assistance (Spain)
  • +90 212 900 8962
    24hr. Roadside Assistance (Turkey)
  • +3 318 565 4704
    60 Boulevard de l'Europe 13127 Vitrolles
  • +30 211 411 4553
    82 Agion Anargiron Street 19400 - Athens Attica
  • +90 212 900 8905
    Altunizade, Asya Yakasi Caddesi 28 K1-2 Uskudar, Istanbul 34662
  • +3 496 594 3186
    Other Country
  • +35 121 145 1595
    Rua Poeta Antonio Aleixo Lot C Loja C Montenegro 8005-173 Faro
  • +3 490 210 9113
    Spain
  • +3 491 834 1400
    Spain & Outside
  • +39 064 520 9634
    Via Alfred Nobel 18 Laives (Bolzano) 39055

Headquarters:

  • +3 496 523 3442

Sales/ Reservations:

  • +3 491 834 4064
    Telephone Bookings

Goldcar Email:

Customer Service
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Contact Information

Goldcar Website:

Goldcar Help Center:

Corporate Office Address:

Goldcar Spain, S.L.U.
Camino del Campet s/n. (Ctra. Valencia N-332, Km 115)
Sant Joan d’Alacant, 03550
Spain

Fax:

965651672

Goldcar Customer Service Reviews

1.4 / 5
Bad
Basil H Zvi
Refund of vehicle deposit
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

AGREEMENT - 2363****
My vehicle was returned before the schedule time to Barcelona Airport on 18 Sept and I was told my deposit would be refunded on 1 to 2 days. It is now 28 Sept and this still has not been refunded.
I tried to contact the company but get no response.

The vehicle never came with a manual in English and the agent was very unhelpful when the vehicle was collected.
So do not tell customers information that is not true. Provide easy means of communication so you can get such situations sorted out and not upset customers as they will not return and give poor reviews.
Poor service, poor billing and no customer service.

Read full review
anat V
1 day to get the car

Hi
I have no email of the marseille air port shop and the customer service is not working!
I try also to write to another mail.
Our flight was canvell and we can take our car only tom. July 16

Read full review

Summary of Goldcar Customer Service Calls

53 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Goldcar?

Refund Question:

  • “Refund undeceived”

Product/ Service Question:

  • “We are broken down on side of A64 with elderly passengers and in dark”
  • “Broken down car young family”

Request for Information Question:

  • “Verification code”
  • “Checking reservation”

Account Question:

  • “Was taken money from my account and I didn't use your service”
  • “Car breaks blocked”

Payments and Charges Question:

  • “I am about to complete my care hire booking for Nice on a Twingi I am 73 is there any other charges that do not appear on the website for my age”
  • “Unwanted charges”

Activation/ Cancellation Question:

  • “I had my flight canceled , can I get the car the next day ?”

Other Question:

  • “Réservation”
  • “No reaction to the incidental form”
  • “I need to speak to your main office”

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